Privacy policy
Responsible for data processing is:
Leon Kreipe
Magnus-Hirschfeld-Straße 23
16515 Oranienburg
Email: info@printedremedy.com
Phone: +4915776299137
We are pleased about your visit to this page. Below you will find detailed information on how we handle your data.
1. Access Data and Hosting
You can visit our websites without providing any personal information. With every visit to a website, the web server merely saves a so-called server log file automatically, which contains, for example, the name of the requested file, your IP address, date and time of access, transferred data volume, and the requesting provider (access data) and documents the access.
This access data is evaluated exclusively for the purpose of ensuring a smooth operation of the site as well as the improvement of our offer. This serves to safeguard our, within the context of a balancing of interests, overriding legitimate interests in a correct presentation of our offer according to Art. 6 Para. 1 S. 1 lit. f GDPR.
Hosting
The services for hosting and displaying the webpage are partly provided by our service providers as part of processing on our behalf. Unless otherwise explained in this privacy policy, all access data and all data collected in the forms provided on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please refer to the contact option described in this privacy policy.
2. Data Processing for Contract Execution and Contacting
2.1 Data Processing for Contract Execution
For the purpose of contract execution (including inquiries regarding and processing of any existing warranty and performance disturbance claims as well as statutory update obligations) according to Art. 6 Para. 1 S. 1 lit. b GDPR, we collect personal data if you voluntarily provide it to us as part of your order. Mandatory fields are marked as such because, in these cases, we need the data for contract processing and we cannot send the order without their specification. Which data is collected can be seen from the respective input forms. Further information on the processing of your data, in particular on the transfer to our service providers for the purposes of order, payment, and shipping processing, can be found in the following sections of this privacy policy. After complete contract processing, your data is restricted for further processing and deleted after expiry of the tax and commercial retention periods according to Art. 6 Para. 1 S. 1 lit. c GDPR, provided you have not expressly consented to further use of your data according to Art. 6 Para. 1 S. 1 lit. a GDPR or we reserve the right to further data use that is legally allowed and about which we inform you in this declaration.
2.2 Customer Account
As far as you have given your consent according to Art. 6 Para. 1 S. 1 lit. a GDPR by deciding to open a customer account, we use your data for the purpose of opening the customer account and to store your data for further future orders on our website. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this privacy policy or via a designated function in the customer account. After deletion of your customer account, your data will be deleted, provided you have not expressly consented to further use of your data according to Art. 6 Para. 1 S. 1 lit. a GDPR or we reserve the right to further data use that is legally allowed and about which we inform you in this declaration.
2.3 Contacting
For customer communication, we collect personal data for processing your inquiries according to Art. 6 Para. 1 S. 1 lit. b GDPR if you voluntarily provide it to us when contacting us (e.g., via contact form or email). Mandatory fields are marked as such because, in these cases, we need the data to process your contact. Which data is collected can be seen from the respective input forms. After complete processing of your inquiry, your data is deleted, provided you have not expressly consented to further use of your data according to Art. 6 Para. 1 S. 1 lit. a GDPR or we reserve the right to further data use that is legally allowed and about which we inform you in this declaration.
3. Data Processing for Shipping Processing
For contract fulfillment according to Art. 6 Para. 1 S. 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.
Data transfer to shipping service providers for the purpose of shipping notification
If you have given us your express consent during or after your order, we will, based on this consent according to Art. 6 Para. 1 S. 1 lit. a GDPR, pass on your email address or phone number to the selected shipping service provider so that they can contact you before delivery for the purpose of shipping notification or coordination. The consent can be revoked at any time by sending a message to the contact option described in this privacy policy or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to further data use that is legally allowed and about which we inform you in this declaration.
Shipping service providers with whom we work and to whom we transmit data are:
- General Logistics Systems Germany GmbH & Co. OHG GLS Germany-Straße 1 - 7DE-36286 Neuenstein Germany
- United Parcel Service Deutschland S.à r.l. & Co. OHG Görlitzer Straße 141460 Neuss Germany
- Hermes Germany GmbH Essener Straße 89D-22419 Hamburg Germany
- DHL Paket GmbH Sträßchensweg 1053113 Bonn Germany
- DPD Deutschland GmbH Wailandtstraße 163741 Aschaffenburg Germany
4. Data Processing for Payment Processing
When processing payments in our online shop, we work with these partners: technical service providers, credit institutions, payment service providers (PayPal, Shopify Payments).
4.1 Data Processing for Transaction Handling
Depending on the selected payment method, we pass on the necessary data for the handling of the payment transaction to our technical service providers, who act on our behalf, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for the handling of the payment. This serves the contract fulfillment according to Art. 6 Para. 1 S. 1 lit. b GDPR. To some extent, the payment service providers collect the necessary data for the handling of the payment themselves, e.g., on their own website or through a technical integration in the order process. In this respect, the privacy policy of the respective payment service provider applies. If you have any questions about our partners for payment processing and the basis of our cooperation with them, please refer to the contact option described in this privacy policy.
4.2 Data Processing for the Purpose of Fraud Prevention and Optimization of Our Payment Processes
We may also provide our service providers with other data, which they use together with the data necessary for the processing of the payment as our processors for the purpose of fraud prevention and the optimization of our payment processes (e.g., invoicing, processing of contested payments, support for accounting). This serves according to Art. 6 Para. 1 S. 1 lit. f GDPR to safeguard our, within the context of a balancing of interests, overriding legitimate interests in our protection against fraud or in an efficient payment management.
5. Email Advertising
5.1 Email Newsletter with Registration
If you subscribe to our newsletter, we use the necessary or separately provided data by you to send you our email newsletter regularly based on your consent according to Art. 6 Para. 1 S. 1 lit. a GDPR.
Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a designated link in the newsletter. After unsubscribing, we delete your email address from the recipient list, unless you have expressly consented to further use of your data according to Art. 6 Para. 1 S. 1 lit. a GDPR or we reserve the right to further data use that is legally allowed and about which we inform you in this declaration.
5.2 Sending of Review Requests by Email
If you have given us your express consent during or after your order according to Art. 6 Para. 1 S. 1 lit. a GDPR, we use your email address to request a review of your order via the review system we use. This consent can be revoked at any time by sending a message to the contact option described in this privacy policy or via a designated link in the review request.
6. Cookies and Further Technologies
General Information
To make the visit to our website attractive and to enable the use of certain functions, we use technologies, including so-called cookies, on various pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after closing your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser on your next visit (persistent cookies).
Protection of Privacy at End Devices when using our online offer, we use strictly necessary technologies to provide the expressly requested telemedia service. The storage of information in your end device or access to information already stored in your end device, therefore, does not require consent.
Subsequent Data Processing by Cookies and Other Technologies
We use such technologies that are strictly necessary for the use of certain functions of our website (e.g., shopping cart function). Through these technologies, IP address, time of visit, device and browser information, and information about your use of our website (e.g., information on the contents of the shopping cart) are collected and processed. This serves, within the framework of a balancing of interests, our overriding legitimate interests in an optimized presentation of our offer according to Art. 6 Para. 1 S. 1 lit. f GDPR.
The cookie settings for your browser can be found under the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™
7. Social Media
7.1 Social Plugins from Facebook (by Meta), Instagram (by Meta)
On our website, we use social buttons from social networks. These are merely integrated as HTML links into the page, so when you access our website, no connection is yet made with the servers of the respective provider. If you click on one of the buttons, the website of the respective social network opens in a new window of your browser. There, you can, for example, press the Like or Share button.
7.2 Our Online Presence on Facebook (by Meta), Instagram (by Meta)
Insofar as you have given your consent to the respective social media operator according to Art. 6 Para. 1 S. 1 lit. a GDPR, when visiting our online presences on the social media mentioned above, your data will be automatically collected and stored for market research and advertising purposes, from which usage profiles are created using pseudonyms. These can be used, for example, to place advertisements inside and outside the platforms that presumably correspond to your interests. Cookies are usually used for this purpose. The detailed information on the processing and use of the data by the respective social media operator, as well as a contact option and your related rights and settings options for protecting your privacy, please refer to the privacy policy of the providers linked below. If you still need help, you can contact us.
Facebook (by Meta) is an offer of Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland ("Meta Platforms Ireland"). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is usually transmitted to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. The data processing in the context of visiting a Facebook (by Meta) fan page is based on an agreement between jointly responsible parties according to Art. 26 GDPR. Further information (information on Insights data) can be found here. Our service providers are located and/or use servers in the following countries, which the European Commission has determined by decision have an adequate level of data protection: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina. There is a decision by the European Commission on an adequate level of data protection for the USA as a basis for a third-country transfer, provided that the respective service provider is certified. A certification exists. Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico. For these countries, there is no adequacy decision by the European Commission. Our cooperation with you is based on these guarantees: Standard contractual clauses of the European Commission.
Instagram (by Meta) is an offer of Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland ("Meta Platforms Ireland"). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is usually transmitted to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA, Menlo Park, California 94025, USA and stored there. The data processing in the context of visiting an Instagram (by Meta) fan page is based on an agreement between jointly responsible parties according to Art. 26 GDPR. Further information (information on Insights data) can be found here. Our service providers are located and/or use servers in the following countries, which the European Commission has determined by decision have an adequate level of data protection: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina. There is a decision by the European Commission on an adequate level of data protection for the USA as a basis for a third-country transfer, provided that the respective service provider is certified. A certification exists. Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico. For these countries, there is no adequacy decision by the European Commission. Our cooperation with you is based on these guarantees: Standard contractual clauses of the European Commission.
8. Contact Options and Your Rights
8.1 Your Rights
As a data subject, you have the following rights: according to Art. 15 GDPR, the right, to the extent described there, to request information about your personal data processed by us; according to Art. 16 GDPR, the right to demand the correction
of incorrect or completion of your personal data stored by us without delay; according to Art. 17 GDPR, the right to demand the deletion of your personal data stored by us, unless further processing is necessary for the exercise of the right to freedom of expression and information; for compliance with a legal obligation; for reasons of public interest or for the establishment, exercise or defense of legal claims; according to Art. 18 GDPR, the right to demand the restriction of the processing of your personal data, insofar as the accuracy of the data is disputed by you; the processing is unlawful, but you reject its deletion; we no longer need the data, but you need it for the establishment, exercise or defense of legal claims or you have objected to the processing according to Art. 21 GDPR; according to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request the transfer to another responsible party; according to Art. 77 GDPR, the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.
Right to object
| Insofar as we process personal data as explained above in order to safeguard our, within the context of a balancing of interests, overriding legitimate interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. Insofar as the processing is carried out for other purposes, you have the right to object only for reasons arising from your particular situation. After exercising your right to object, we will not process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or if the processing serves the establishment, exercise or defense of legal claims. This does not apply if the processing is for direct marketing purposes. Then we will not process your personal data for this purpose. |
8.2 Contact Options
For questions about the collection, processing or use of your personal data, for information, correction, restriction or deletion of data as well as revocation of granted consents or objection to a specific data use, please contact us directly via the contact details in our imprint or by email: info@printedremedy.com
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